We are aware of rapid technological developments and have implemented measures to ensure that your memories are always secure and accessible. We regularly update our platform to ensure the constant availability of your video.

Life is sometimes unpredictable. Please contact us immediately for any change requests and we will be flexible to meet your needs.

Of course, subsequent edits are possible for an additional fee. For further details, please do not hesitate to contact us.

We value your security and privacy and use advanced security technologies and protocols to protect your information.

No problem! Our experienced coaches support you in formulating your thoughts and emotions effectively.

Your wishes are our priority. Should you wish to have your video deleted, we will of course make this possible. Please note that a recovery after deletion is not possible.

Our prices are transparent and based on our expenses. These technical production costs are calculated based on the fee recommendations for freelancers in the film industry (www.szeneschweiz.ch). The coaching costs are based on hourly rates for private persons. This includes a flat rate for travel to and from the location and preliminary meetings.

The whole process can vary depending on your preferences and availability, but on average you should expect about 4-6 weeks after booking.

The standard product is a digital link, but for an additional fee we also offer DVD copies or other formats. Please contact us for specific requests.

We are flexible and try to consider your wishes. However, not all locations may be feasible and there may be additional costs.

Of course! Your privacy is very important to us, and you have complete control over who can see your video.

We are always open to your ideas and wishes and will do our best to implement them if they are feasible and comply with our ethical principles. Contact us and we will help you find the right offer for you.